Capturing Screenshots with PowerShell and .NET

Posted by Kris Powell

Jul 28, 2015 2:15:00 PM

There are many reasons for taking a screenshot of your local desktop or a remote user’s desktop.

Sometimes we have some task automated but would like to see the end result, but not only as a blob of text. 

This is especially true to those of us who have worked in a help desk role know the difficulty involved with having an end user describe an error that’s occurred on their machine.

Wouldn’t it be great if they knew how to take a screenshot and send the file to you? Sometimes we just want a picture to look at. Pictures really are worth a thousand words sometimes.

Enter Powershell!

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Command Line and Keyboard Shortcuts for PDQ Deploy

Posted by Shane Corellian

Jul 22, 2015 4:36:20 PM

If you're a sys admin then you probably prefer using your keyboard to navigate around your favorite programs. 

Let's take a look at some common PDQ Deploy tasks and show you how you can accomplish these using either keyboard shortcuts or the CLI (Command Line Interface)

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Get Notices on Updates to the PDQ Package Library

Posted by Annalisa Williams

Jul 16, 2015 3:32:00 PM

Package Library \noun\ˈpa-kij ˈlī-ˌbrer-ē\ a collection of common or popular applications and runtimes pre-built to silently install by the Admin Arsenal team available in PDQ Deploy. See also: sys admin time saver, pure awesome.

Now that we've gotten that defined, the next question sys admins often ask once they've gotten their hands on PDQ Deploy is how do I know when a new update or package is available? Well, there are a few options available.

Email Notifications

This is probably the most requested way to get notifications. It's not available natively in PDQ Deploy, but you can subscribe to email notices on our support site. We have an area there dedicated just to updates to packages, subscribe to that feed and you're golden! When a new package comes out you'll receive an email as soon as it's posted here. 

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Topics: Package Library

Silently Install Java 8 Update 51

Posted by Annalisa Williams

Jul 15, 2015 10:54:43 AM

The quarterly release of Java is here. Make sure your computers are up-to-date with Java 8 update 51. You can read more about this critical patch update here. These are a few tips for you to ensure a clean and successful silent install. 

Buyer Beware: Oracle has been bundling the Ask toolbar with the "online" installation of Java. If your users attempt to install or update Java then this is probably the reason why Ask shows up.The Java package in the Package Library is bloatware free (we strip all that nonsense out for you) and we remove the Java Update notifications that your users may otherwise will see.

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Topics: java

How to Get Silent Installs to Turned Off Computers

Posted by Annalisa Williams

Jul 9, 2015 9:39:15 AM

It's a common enough problem. You're moments away from clocking off for the day, before you leave you decide to survey your kingdom. Yes, it's another day, another successful deployment to the computers in your care...but wait...

A bunch of computers left turned off missed your deployment.

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Zen and the Art of Finding Silent Parameters

Posted by Annalisa Williams

Jun 29, 2015 10:00:00 AM

Here you are yet again. You've got an application you need to silently install to dozens, hundreds...maybe even thousands of computers. Maybe you have access to the Package Library, but alas, no package is available. Here you are, in the woods (er, office?) alone...how will you send out a deployment, young grasshopper?

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PDQ Inventory 6 Now Available

Posted by Annalisa Williams

Jun 22, 2015 1:18:00 PM

PDQ Inventory 6 in it's full release is now available. To update your console click the link that states "A new version is available" in the lower right side, from there you'll be able to click "Download and Install Now" to update. 

Note: If your PDQ Inventory license is expired, you will need to renew it before you will be able to update to get the latest features. Log in to your customer portal to renew your license.

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Topics: pdq inventory

Using PowerShell to Set Static and DHCP IP Addresses - Part 2

Posted by Kris Powell

Jun 18, 2015 10:00:00 AM

Today, we’re going to cover how to set static/DHCP IP (pronounced duhiccup'ip...Wrongly.) addresses via Get-WMIObject and WMI (Windows Management Instrumentation), which will work for those of us still using Windows 7.

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Topics: powershell

Integrating DameWare in PDQ Inventory

Posted by Annalisa Williams

Jun 16, 2015 9:30:00 AM

If you joined last week's webcast, Shane and Lex went over integrating a few custom remote tools for remotely controlling your user's computers with PDQ Inventory. Integrating these tools allows you to call up the application quickly without ever leaving PDQ Inventory so you can get right to troubleshooting user's computers. 

Integrating custom tools (like DameWare in this example) is a Pro or Enterprise level feature.

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Topics: pdq inventory

How to Silently Install CCleaner

Posted by Annalisa Williams

Jun 11, 2015 4:36:22 PM

Many of you have requested that we add CCleaner to the Package Library. Unfortunately we are unable to do so due to license restrictions (CCleaner for Home is not licensed for business use).

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Topics: CCleaner

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