Your users use the web to do their jobs. Keep an eye on the current battle because help desk and support calls will continue coming until a winner is found.
I really enjoyed reading Scobleizer's take on the Adobe Flash saga. For those who have watched other news the last couple of weeks, Adobe has been the topic of conversation ever since Apple unveiled its new iPad, which doesn't support Adobe Flash.
Many sites use Flash, so obviously Apple would want their users to be able to experience the web as it is, right? Wrong. Apple wants its users to enjoy the web as it will be, or, at least as Apple thinks it will be.
Steve Jobs likes to say "skate to where the puck will be", and clearly Apple feels that the puck will be in the HTML5 corner.
This doesn't portend ease for system administrators. Yours is the job to ensure that things work, and for awhile they may well not, or at least not perfectly.
Scoble makes an excellent analogy that in the early days of Firefox many sites, especially financial sites (banks, credit cards, stock trading) simply didn't work well with Firefox. This was because the different web developers were writing code for IE. But that changed, and it wasn't Firefox that capitulated. Site developers heard from the masses (I was one of the them) and they started optimizing for both browsers.
Apple is betting on HTML5 (and it will be interesting to see if they start to cripple true HTML5 when it enables features that they don't particularly care for).
I'm in a growing group of admins. I make my money supporting Microsoft technology, yet I use a Mac (six of them, actually). As far as I'm concerned I get the best of the two worlds that I care about; Microsoft and Apple.
The battle over the technology that brings content to users is heating up. Silverlight, Flash, HTML5, and Java. Let them fight. The winners will be us. If you want to know where the puck will be, don't follow a company, follow an ideaology.
Users want content. Content wants to be freely available. If technology favors one platform, it holds content delivery hostage, and I think that is a losing strategy.
Where is the HTML5 corner again?